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Here are some commonly asked questions regarding physical therapy and the cash-pay model. For additional inquiries, please reach out via the contact page.

What is cash-based PT?

Cash-based Physical therapy is not billed through insurance. Patients pay for services out-of-pocket. However, some flexible spending accounts (FSAs) and health savings accounts (HSAs) may cover cash-based PT services depending on your provider.

What is the benefit to cash-based PT?

From a financial standpoint, cash-based PT may be less expensive for you if you have not met your deductible. Since appointments are always 1-on-1 with a PT, your treatment sessions can be more intentional and customized to your needs. As a result, you will likely need fewer sessions than traditional insurance-based PT.

Can I use my FSA/HSA Card?

Yes! We take card payments through GoPay and can provide you with a Super Bill if required. For full details, check with your FSA/HSA administrator to ensure coverage. 

Can I use my Medicare/Medicaid benefits?

These programs generally cover physical therapy services that are billed through insurance only.

What conditions do you treat?

We treat a variety of orthopedic conditions including overuse & sports-related injuries, post-operative care, prenatal/postpartum symptoms, and common sprains/strains to name a few. For specific inquiries, please feel free to reach out!

Do I need a referral from my physician to see you?

Tennessee is a direct access state, meaning you can see a qualified, licensed physical therapist without a referral. With your permission, we can always send the results of our examination to your physician to assure good communication and a positive treatment outcome. After the evaluation, if we determine you may need additional care or testing, we may refer you to another healthcare provider.

What should I wear for my appointment?

Typically, athletic or leisure apparel will be most comfortable for your visit. Workout leggings are appropriate. However, if seeing us for a lower extremity condition, please bring an extra pair of shorts for potential manual therapy interventions.

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